BotHive unifies conversations, contact intelligence, pipeline execution, campaigns, AI automation, and voice into a single operating environment built for modern sales and support teams.
Preview inbox, CRM records, pipelines, campaigns, and the integrations layer—how teams run omni-channel sales and support in one place.
WhatsApp OfficialWhatsApp Unofficial
Facebook MessengerInstagram
TelegramEmail
Voice
Shopify Webhooks
Stripe Events
TikTok
Design channel-aware journeys with branches, CRM conditions, assignments, AI steps, and webhooks in one canvas—so routing and automation stay visible, versionable, and owned by operations, not one-off scripts.
Route WhatsApp, Instagram, Messenger, Telegram, TikTok, email, and voice into a single omni-channel queue with shared context—so handoffs, ownership, and follow-through happen without switching tools or losing thread history.
BotHive ties every channel into one CRM backbone: a unified inbox and channel-aware contacts, pipeline stages, campaigns, Flowbuilder, AI automation, voice, analytics, and integrations—so sales and support share the same operating truth instead of scattered threads and exports.
Work across WhatsApp, Instagram, Messenger, Telegram, TikTok, email, and voice without splitting context across tabs, devices, or disconnected teams.
Store phone, email, source, tags, notes, assigned agents, and full history so reps work from a usable CRM record, not a message dump.
Qualify, route, and segment leads by stage, then use those stages to drive campaigns, workflow logic, and reporting.
Build audience segments, schedule delivery, and tie outreach back to pipeline state instead of disconnected exported lists.
Power assistant and chatbot experiences with configurable providers while keeping human takeover and usage controls in place.
Use browser voice workflows and webhook events to turn external activity into CRM actions, conversations, and follow-through.
The value is not just receiving messages. It is capturing, qualifying, automating, assigning, and converting conversations inside one CRM loop.
Receive inbound conversations from channel connections, campaigns, voice, and webhook sources.
Enrich contacts, assign agents, route by team rules, and push leads into the right pipeline stage.
Use AI responses, campaign scheduling, and workflow triggers to handle volume without losing control.
Track movement through opportunity stages, follow-ups, outcomes, and reporting from the same system.
Built-in analytics and reporting surface channel volume, agent workload, and campaign outcomes so leaders can tune routing, staffing, and follow-up without exporting spreadsheets from a separate BI tool.
When inbox, contacts, pipeline, campaigns, and AI all live together, teams stop losing context between marketing, sales, and support.
The same application your agents use for messaging also ships pipelines, Flowbuilder, campaigns, templates, tasks, calendar, call logs, captured lead data, analytics, and exports—so operational work stays in one product instead of a patchwork of inbox, CRM, and reporting tools.
Omni-channel queue with assignment, notes, handoff, and real-time connection status across linked channels.
CRM records with tags, history, import/export, segmentation, and captured form or flow data on the profile.
Multiple pipelines and stages, deals per contact, and company rules such as auto-add to a starting stage.
Visual Flowbuilder (AI, MCP, HTTP, commerce nodes) plus WhatsApp and email campaigns, templates, and scheduling.
Twilio browser calling and call logs, webhook triggers, Shopify and Stripe events, and custom backends.
The platform supports official and unofficial channel strategies, provider choice, AI controls, and webhook extensibility for teams that need real-world execution range.
BotHive is built for dense, multi-app environments: short-form and social surfaces sit alongside WhatsApp-style messaging, email, and collaboration tools—so sales and support work from one CRM-backed inbox instead of hopping between vendor silos.
BotHive is built for dense integrations: messaging channels, storefront and billing events (Shopify, Stripe), voice and webhooks, AI and automation tools, MCP-aware workflows, and custom backends—so operational data moves in sync instead of living in spreadsheets and side tools.
Google
Slack
HubSpot
Gmail
Stripe
ZapierTikTok
Telegram
OpenAI
Gemini
OpenRouterNo. BotHive combines inbox, contacts, pipelines, campaigns, AI automation, voice, and integrations so teams can manage the full customer journey inside one product.
WhatsApp (official Cloud API and session-based connections where you enable them), Facebook Messenger, Instagram, Telegram, TikTok, email, and Twilio-powered browser voice and call logging—plus webhook-driven events from Shopify, Stripe, and your own systems.
Yes. Campaign builders work with contact segments and pipeline-aware audience filters, so outreach can be driven by actual CRM state rather than exported lists.
Yes. You connect your own AI providers and API keys in company settings, then use those models inside Flowbuilder and assistants—so automation stays under your governance instead of a single opaque vendor default.
Yes. BotHive is available with source code so you can deploy on your own VPS or infrastructure and adapt the product to your security, compliance, and workflow needs—ideal for teams that want full control over hosting, integrations, and organization-specific customizations.
The product ties messaging to CRM data and revenue motion: shared inbox and channel-aware contacts, multi-pipeline execution, campaigns and Flowbuilder tied to segments, plus AI, voice, webhooks, and integrations—so operators run one system from first touch to closed deal.
Work WhatsApp, Instagram, Messenger, Telegram, TikTok, email, and voice in one queue with assignment, tags, notes, and history—no duplicate contact sprawl across tools.
Move leads through your pipelines with visibility for sales and support; trigger campaigns and next steps from CRM state instead of side spreadsheets.
Configure AI providers, Flowbuilder paths, and webhooks for triage and routing—your team stays accountable for rules, handoffs, and outcomes.
Consolidate scattered chat tools, lightweight CRMs, and bolt-on campaigns into a single omni-channel CRM layer with integrations for commerce, billing, and custom backends.
Talk to our team about your channels and workflows—from unified inbox and CRM records to pipeline, campaigns, Flowbuilder, AI automation, voice, analytics, and integrations—so you can judge fit against production use cases, not slides.
